Otto stepped into the warehouse and approached the fatherly greyed gentleman behind the desk. Enthralled by Otto’s tale hardship, love, cross-country travel, loss, spatulas and Susan B. Anthony dollars; the manager hired him on the spot. He was handed the keys to the forklift and gave him his first assignment. Just as things were looking up for Otto, he was killed instantly when a large pallet of textbooks landed on him. In the investigation, the warehouse was cleared of most charged, but because APA Guideline textbooks were involved; the company was still cited.