Ficly

Google Login Issues

Wow, one line in your web server’s configuration file can cause a lot of trouble. Here’s the problem. If you created an account on Saturday 5/30 or early Sunday morning using Google and you can no longer get into that account (of course, using the same login method), it’s probably because you created that account on www.ficly.com instead of ficly.com. Google has a very nice privacy feature in their OpenID stuff that gives a different OpenID URL to each unique domain. It’s very nice. But, in all the excitement to launch yesterday I messed up the configuration and instead of www.ficly.com redirecting to ficly.com, it just worked (and Google treated it as a totally different domain). When I fixed the problem this morning… well, that’s when all the Google+www.ficly.com users got locked out.

First off, I’m sorry. This was a stupid mistake on my part and it’s inconvenienced a lot of you. That doesn’t make me happy. Second, fixing it isn’t really the easiest thing in the world to do… If you’re one of the people affected by this problem, here’s what you need to do (if you don’t just want to create a new account and start over, which is an option):

  • create a new account, but don’t do anything with it other than set your username!
  • e-mail kevin-at-ficly.com with your old profile URL and your new one.
  • I’ll fix it (if you do it today, I can probably do it within a few minutes, if it’s tomorrow, you’ll have to wait until I get home from work) and then e-mail you back telling you to log out and back in.
  • That should do it.

Again, I’m really sorry for the inconvenience. I usually know what I’m doing, I swear.

Comments

  • April Raines

    You caught it fast and fix it fast, well mine anyways. :) Kudoos on that.

  • dkscully

    Kudos on the quick fix.

    Everyone messes up, occasionally. It’s how they deal with it that sets the good guys apart.

  • ernmander

    Wonderful way you guys dealt with the issue and the way you guided folk through it was awesome :)

  • blusparrow (LoA)

    Wow, that is a really quick fix. I am just happy to get to read blog posts again lol. Everyone messes up kev, tis ok.

  • Melia

    Trust me Kevin, it was not even serious enough to be considered an inconvenience. So many of us are just so glad to be back :)

  • Laine Grey

    My word, Kevin, it was not so serious. It’s like Melia said, we’re just happy to be back.

  • Ana Cristina

    Thanks for fixing my log-in problem so quickly, Kevin! You da man. :D