I was good at my job, very good, I ran the communications section of a very large executive hotel.

The hotel’s Assistant General Manager rushed into my back office, shoving me and two others away from our equipment. A famous golfer was waiting at the airport, no limo in sight.

He grabbed an unplugged training device (we had integrated headsets) and started shaking and slapping it, “God Dammit, how do I contact our drivers!!?”

I reached for the C.B. device he was holding and made a huge mistake: “Here, let me show you how.”

To this day I still don’t understand his tantrum, snatching the mic away like a toddler, the way he stamped his Italian leather, mussing his hair in distress: “What do you mean ‘Show me how’, I don’t need to be ‘shown how’, how dare you….what’s your name?"

Just then, his boss showed up, the General Manager. The G.M. took the mic away from him and handed it back to me, ordering me to do my job and contact the limo driver. I never saw the A.G.M. after that.