I work in what my co-workers refer to as, and not all that affectionately, the IT Pit. Buried behind a maze of storage boxes and unused cubicle sections, I sit alone and spend most of my day unvisited by any fortunate enough to work above me.

Five minutes before I lowered the ‘Out to Lunch’ sign across my dual-monitored-display, I had an unfortunate visit from the Corporate Office CEO. He had just flown in aboard his ‘fire an employee to fund my private plane’.

“Is your boss here?” he asked.

“No. Sorry, it’s just me.”

“Oh. Well, maybe you can help.” His confidence was most assuring. “Have you ever seen one of these?” showing me his cell phone.

“Wow! Is that an iPhone?” I asked, trying not to laugh.

“Yes,” he returned, oblivious to my sarcasm. “I just got it and now it doesn’t work. The text is too big.”

I’d seen the issue before; a simple double-tapped screen, but ‘sausage fingers’ registering it as a three-fingered zoom. “Oh, that’s a tough one. You’d better leave it here while you go enjoy lunch.”